YOUR TREAT CARD

Please allow sufficient time before your treatment to complete our Spa Health Questionnaire. We recommend you arrive up to 20 minutes in advance of your treatment so that you can change and relax

We understand the desire to keep in touch. However our Spa environment is one of tranquility and relaxation. In consideration of all our guests, mobile phone use is not permitted in the Spa.

Our spa environment is one of relaxation and tranquility. Please respect all spa guests right to privacy and serenity. In light of this, the spa is a mobile phone, camera and smoke free zone

We have specially designed treatments for expectant women or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.

In particular, we request that all guests respect our COVID-19 guidelines and procedures and follow regular government guidelines to ensure the safety of our guests and staff

Please keep in mind that arriving late for a scheduled service may require the spa to abbreviate your service duration with full charges applied

We understand that our clients schedules may sometimes change. We respectfully request a minimum notice period of 24 hours prior to your appointment time if you wish to cancel your scheduled appointment.

The spa reserves the right to levy a cancellation charge equal to fifty per cent of the scheduled treatment for cancellations under 24 hours.